{"id":8893,"date":"2024-11-20T12:42:01","date_gmt":"2024-11-20T07:12:01","guid":{"rendered":"https:\/\/www.cloud-kinetics.com\/?post_type=ck_success_stories&#038;p=8893"},"modified":"2025-01-13T14:53:17","modified_gmt":"2025-01-13T09:23:17","slug":"genai-chatbot-offers-24-7-customer-support-for-event-platform","status":"publish","type":"ck_success_stories","link":"https:\/\/www.cloud-kinetics.com\/success-stories\/genai-chatbot-offers-24-7-customer-support-for-event-platform\/","title":{"rendered":"GenAI Chatbot Offers Seamless 24\/7 Customer Support For Event Platform"},"content":{"rendered":"<p>ActiUp is one of Vietnam\u2019s leading professional event ticketing platforms that connect event organizers and fans. Committed to delivering a top-notch seamless experience for customers, the team is constantly enhancing its technological capabilities.<\/p>\n<p>Recognizing the growing potential of GenAI, the company now sought to use automation and AI to enhance the speed and efficiency of its customer service. This technology would help ActiUp maintain its high level of service and offer unmatched convenience, even as the number of events and their customer base grew.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ActiUp is one of Vietnam\u2019s leading professional event ticketing platforms that connect event organizers and fans. Committed to delivering a top-notch seamless experience for customers, the team is constantly enhancing its technological capabilities. Recognizing the growing potential of GenAI, the company now sought to use automation and AI to enhance the speed and efficiency of &#8230; <a title=\"GenAI Chatbot Offers Seamless 24\/7 Customer Support For Event Platform\" class=\"read-more\" href=\"https:\/\/www.cloud-kinetics.com\/success-stories\/genai-chatbot-offers-24-7-customer-support-for-event-platform\/\" aria-label=\"More on GenAI Chatbot Offers Seamless 24\/7 Customer Support For Event Platform\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":9398,"template":"","categories":[142,67,141,38,40,89,97,163,28,151],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloud-kinetics.com\/wp-json\/wp\/v2\/ck_success_stories\/8893"}],"collection":[{"href":"https:\/\/www.cloud-kinetics.com\/wp-json\/wp\/v2\/ck_success_stories"}],"about":[{"href":"https:\/\/www.cloud-kinetics.com\/wp-json\/wp\/v2\/types\/ck_success_stories"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloud-kinetics.com\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloud-kinetics.com\/wp-json\/wp\/v2\/media\/9398"}],"wp:attachment":[{"href":"https:\/\/www.cloud-kinetics.com\/wp-json\/wp\/v2\/media?parent=8893"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloud-kinetics.com\/wp-json\/wp\/v2\/categories?post=8893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}